Passfort Status - Data provider Experian Prove ID

Data provider Experian Prove ID - elevated errors

Incident Report for Passfort

Resolved

This incident has been resolved.

Posted Jan 10, 2023 - 14:36 GMT

Monitoring

The error rate has recovered and now we are monitoring.

Posted Jan 10, 2023 - 14:02 GMT

Investigating

PassFort is experiencing a higher number of errors with the Experian Prove ID data provider. This is impacting checks associated with Experian.

Our engineering team is currently working to identify the root cause.

Posted Jan 10, 2023 - 11:46 GMT

This incident affected: PassFort Environments (🇪🇺 EU - identity.passfort.com).