We want to apologise for the technical difficulties you may have experienced today when using the Creditsafe website and webservices. We’re pleased to confirm that these issues have now been resolved.
We know that our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Kind Regards The Creditsafe Team
Posted Jan 25, 2023 - 08:59 GMT
We have received the below Creditsafe message regarding website and web services downtime -
We are sorry to inform you that the Creditsafe website and webservices are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.