Errors when generating PDF Audit Reports

Incident Report for Passfort

Resolved

Resolving as there is no material impact to customers.

Posted Jul 27, 2022 - 23:09 BST

Monitoring

We are monitoring the error rate for Audit report generation to see if further improvements are needed.

Posted Jul 27, 2022 - 19:50 BST

Identified

The issue has been identified and a fix is being implemented to reduce errors in Audit Report generation

Posted Jul 27, 2022 - 19:12 BST

Investigating

We have identified delays in the generation of PDF Audit Reports and are currently investigating it.

Posted Jul 27, 2022 - 18:29 BST

This incident affected: PassFort Environments (🇪🇺 EU - identity.passfort.com).