Zendesk performance issue impacting support response times

Incident Report for Passfort

Resolved

This incident has been resolved.

Posted Jul 28, 2020 - 17:41 BST

Identified

Zendesk, PassFort's support tool provider is currently experiencing performance issues with is impacting our ability to respond to tickets.

Chat is unavailable and email support will be delayed while the issue is resolved.

Posted Jul 28, 2020 - 16:37 BST