Passfort Status - Data provider RDC

Data provider RDC - elevated errors

Incident Report for Passfort

Resolved

This incident has been resolved.

Posted Apr 08, 2021 - 17:01 BST

Identified

RDC has stated:
"Please be aware that RDC have identified an issue impacting European GRID API services and the incident is under investigation.

You may currently be receiving API failures to GRID web services."

Updates can be found on the RDC Status page: https://status.rdc.com/incidents/lf7nvp1zztc9

Posted Apr 08, 2021 - 16:18 BST

Investigating

PassFort is experiencing a higher number of errors with the RDC data provider. This is impacting PEPs and Sanctions checks.

Our engineering team is currently working to identify the root cause.

Posted Apr 08, 2021 - 16:10 BST