Investigating - RDC has advised:

"We have received reports of batches taking longer than normal to process. We have identified the source of the issue and are working to address the situation immediately. All batches submitted will be processed and results will be returned as soon as possible. We apologize for this inconvenience and will update as soon as this issue is resolved."

This incident affects: RDC US Region (GRID User Interface (US), GRID Batch processing (US), GRID API (US)).

https://status.rdc.com/incidents/xn9l3k6rz1ht
Jul 28, 15:51 BST
EU Degraded Performance
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integration Hub Degraded Performance
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integration Hub Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Creditsafe | Upcoming maintenance Aug 14, 22:00 - Aug 15, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 14th August 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:24 GMT
PassFort Maintenance Aug 15, 09:00-10:00 BST
This downtime is due to scheduled maintenance on one of the 3rd party services that the PassFort platform relies on. Due to this, we are unable to provide additional information on how long the downtime will last for, but in our past experience, maintenance of this type normally results in a few minutes of downtime within the scheduled window.

During the downtime, the platform will be inaccessible and any API requests should error with a 5xx error code. These API requests will need to be retried if required.
Posted on Jul 28, 11:24 BST
Creditsafe | Upcoming maintenance Aug 21, 22:00 - Aug 22, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday21st August 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:23 GMT
Creditsafe | Upcoming maintenance Sep 11, 22:00 - Sep 12, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 11th September 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:26 GMT
Creditsafe | Upcoming maintenance Sep 18, 22:00 - Sep 19, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 18th September 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:29 GMT
Creditsafe | Upcoming maintenance Oct 9, 22:00 - Oct 10, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 9th October 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:28 GMT
Creditsafe | Upcoming maintenance Oct 16, 22:00 - Oct 17, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 16th October 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:32 GMT
Creditsafe | Upcoming maintenance Nov 13, 22:00 - Nov 14, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 13th November 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:31 GMT
Creditsafe | Upcoming maintenance Nov 20, 22:00 - Nov 21, 01:00 BST
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 20th November 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:34 GMT
API Response Time
Fetching
Error Rate
Fetching
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

Unresolved incident: Data provider RDC - GRID Batch Processing Delays in US Environment.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.