All Systems Operational
Passfort Environments Operational
90 days ago
99.98 % uptime
Today
🇪🇺 EU - identity.passfort.com Operational
90 days ago
99.99 % uptime
Today
🇦🇪 UAE - identity.uae.passfort.com Operational
90 days ago
99.98 % uptime
Today
🇺🇸 USA - identity.us.passfort.com Operational
90 days ago
99.96 % uptime
Today
Integration Hub Operational
90 days ago
99.99 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Orbis Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
100.0 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
99.97 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Moody’s Grid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PassFort Maintenance Nov 20, 2024 06:30-09:30 GMT
This downtime is due to scheduled maintenance on the underlying platform that the PassFort application relies on. This maintenance may cause the PassFort platform to become temporarily unavailable during the downtime window, resulting in some API requests failing with a 5xx error code. Those requests should be retried if required.
Posted on Oct 30, 2024 - 16:11 GMT
Passfort Maintenance Nov 23, 2024 10:00-13:00 GMT
This downtime is due to scheduled maintenance on the underlying platform that the Passfort application relies on. This maintenance may cause the Passfort platform to become temporarily unavailable during the downtime window, resulting in some API requests failing with a 5xx error code. Those requests should be retried if required.
Posted on Oct 30, 2024 - 16:13 GMT
Passfort Maintenance Nov 25, 2024 06:30-08:30 GMT
This downtime is due to scheduled maintenance on the underlying platform that the Passfort application relies on. This maintenance may cause the Passfort platform to become temporarily unavailable during the downtime window, resulting in some API requests failing with a 5xx error code. Those requests should be retried if required.
Posted on Oct 30, 2024 - 16:15 GMT
Past Incidents
Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 GMT
Scheduled - Please see details of upcoming maintenance from Creditsafe:

Dear Customer,

We’re planning to carry out maintenance work to our systems on 9th November at 22:00 GMT. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team

Nov 5, 10:21 GMT
Nov 9, 2024
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - The issue has now been resolved.
Nov 4, 14:16 GMT
Update - Upon further investigation, we have identified that users are unable to add Tags to profiles by clicking on the tags from the drop-down menu.

However, users are able to work around this by typing the full tag name and pressing "Enter" or by selecting the tag from the drop-down menu using the up/down arrow keys and pressing "Enter".

Please use this workaround while we continue to work on a resolution for this issue.

Nov 1, 09:55 GMT
Investigating - We are currently investigating an issue with users being unable to assign tags to profiles.
Our engineers are working to resolve this issue as soon as possible.

Nov 1, 09:37 GMT
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Oct 31, 2024
Postmortem - Read details
Nov 6, 11:06 GMT
Resolved - This incident has been resolved.
Oct 31, 14:22 GMT
Monitoring - A fix has been deployed and we are currently monitoring the results.
Oct 31, 11:37 GMT
Identified - We have identified the issue and are currently working on a fix.
Oct 31, 11:15 GMT
Update - We are continuing to investigate this issue.
Oct 31, 10:38 GMT
Investigating - There is currently an issue with SSO accounts being unable to log into Passfort. We are investigating this issue as a high priority to resolve this as soon as possible.
Oct 31, 10:37 GMT
Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024
Postmortem - Read details
Nov 8, 16:32 GMT
Resolved - This incident has been resolved.
Oct 28, 17:58 GMT
Investigating - We are currently experiencing intermittent disruption to our service.

Our engineering team is working to identify the root cause and implement a solution. We will post an update in 30 minutes.

Oct 28, 17:33 GMT
Oct 27, 2024

No incidents reported.