All Systems Operational
Uptime over the past 90 days. View historical uptime.
PassFort Environments Operational
90 days ago
99.94 % uptime
Today
🇪🇺 EU - identity.passfort.com Operational
90 days ago
99.96 % uptime
Today
🇦🇪 UAE - identity.uae.passfort.com Operational
90 days ago
99.81 % uptime
Today
🇦🇺 Australia - identity.aus.passfort.com ? Operational
90 days ago
99.98 % uptime
Today
🇸🇬 Singapore - identity.sg.passfort.com Operational
90 days ago
100.0 % uptime
Today
🇺🇸 USA - identity.us.passfort.com Operational
90 days ago
100.0 % uptime
Today
Integration Hub Operational
90 days ago
99.99 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Orbis Operational
90 days ago
99.99 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
Charities Commission for England & Wales Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
Experian Prove ID Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
100.0 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
99.95 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Moody’s Grid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Error Rate
Fetching
Past Incidents
Mar 25, 2023

No incidents reported today.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023
Planned maintenance to Creditsafe's services - 18th Mar 2023
Completed - The scheduled maintenance has been completed.
Mar 19, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 GMT
Scheduled - We have received the below message from CreditSafe Team regarding an upcoming maintenance -

Dear Customer,

We’re planning to carry out maintenance work to our systems on 18th March 2023 at 22:00 GMT. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team
Mar 14, 10:07 GMT
Mar 18, 2023
Mar 17, 2023
Creditsafe | New issue regarding UK & Ireland (www.creditsafeuk.com, creditsafe.ie) and United States (www.creditsafe.com) | Website Downtime
Resolved - Creditsafe's message:

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when using the Creditsafe website. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards
The Creditsafe Team
Mar 17, 12:12 GMT
Investigating - Creditsafe has given us the following message:

Dear Customer,

We are sorry to inform you that the Creditsafe website is currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team
Mar 17, 12:10 GMT
Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
Service issues
Resolved - This issue has now been resolved.
Mar 14, 22:10 GMT
Update - The recovery process is still ongoing and the backlog is being processed. We are continuing to monitor.
Mar 14, 21:15 GMT
Monitoring - The recovery process is ongoing and we are continuing to process the backlog. We will continue to monitor.
Mar 14, 20:43 GMT
Update - The recovery process is still ongoing. We are continuing to monitor the process.
Mar 14, 20:13 GMT
Identified - We have identified an issue with the service that may be causing a delay to some processes. We have implemented a fix and we are monitoring the system.
Mar 14, 19:17 GMT
Investigating - PassFort is currently experiencing issues with our service and we are looking into the matter.
Mar 14, 17:00 GMT
Mar 13, 2023

No incidents reported.

Mar 12, 2023
Planned maintenance to Creditsafe's services - 11th Mar 2023
Completed - The scheduled maintenance has been completed.
Mar 12, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:01 GMT
Scheduled - We have received the below maintenance email from the Creditsafe Team -

Dear Customer,

We’re planning to carry out maintenance work to our systems on 11th March 2023 at 22:00 GMT. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team
Mar 7, 10:28 GMT
Mar 11, 2023
← Incident History Powered by Atlassian Statuspage