All Systems Operational
Uptime over the past 90 days. View historical uptime.
PassFort Environments Operational
90 days ago
99.94 % uptime
Today
🇪🇺 EU - identity.passfort.com Operational
90 days ago
99.97 % uptime
Today
🇦🇪 UAE - identity.uae.passfort.com Operational
90 days ago
99.73 % uptime
Today
🇦🇺 Australia - identity.aus.passfort.com ? Operational
90 days ago
100.0 % uptime
Today
🇸🇬 Singapore - identity.sg.passfort.com Operational
90 days ago
100.0 % uptime
Today
🇺🇸 USA - identity.us.passfort.com Operational
90 days ago
100.0 % uptime
Today
Integration Hub Operational
90 days ago
99.98 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Orbis Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
Experian Prove ID Operational
90 days ago
99.93 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
99.65 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Moody’s Grid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Error Rate
Fetching
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023
PassFort Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 09:02 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:00 BST
Scheduled - This downtime is due to scheduled maintenance on one of the 3rd party services that the PassFort platform relies on. Due to this, we are unable to provide additional information on how long the downtime will last for, but in our past experience, maintenance of this type normally results in a few minutes of downtime within the scheduled window.

During the downtime, the platform will be inaccessible and any API requests should error with a 5xx error code. These API requests will need to be retried if required.
Apr 21, 11:27 BST
May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Address formatting services are not operational
Resolved - This incident has been resolved.
May 25, 13:58 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 10:51 BST
Identified - The issue has been identified and a fix is being implemented.
May 24, 14:51 BST
Investigating - We are currently investigating this issue.
May 24, 14:09 BST
UAE portal and API errors
Resolved - All service is restored and PassFort is operating normally.
May 25, 09:44 BST
Monitoring - The error rate has recovered and we are continuing to monitor the system
May 25, 08:50 BST
Update - We are continuing to investigate the issue.
May 25, 08:16 BST
Update - We are continuing to investigate
May 25, 07:33 BST
Investigating - We are currently investigating this issue.
May 25, 06:14 BST
May 24, 2023
May 23, 2023

No incidents reported.

May 22, 2023
Planned maintenance to Creditsafe's services
Completed - The scheduled maintenance has been completed.
May 22, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 05:00 BST
Scheduled - We have received the below message from Creditsafe Team -

Dear Customer,

We’ve been notified by a 3rd party that they need to carry out planned maintenance activity. Consequently our Compliance Search product may be slow or unavailable between 05:00 and 07:00 BST on Monday 22nd May.

We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team
May 2, 11:37 BST
May 21, 2023
Planned maintenance to Creditsafe's services - 20th May 2023
Completed - The scheduled maintenance has been completed.
May 21, 01:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 BST
Scheduled - We have received the below maintenance message from CreditSafe team -

Dear Customer,

We’re planning to carry out maintenance work to our systems on 20th May 2023 at 22:00 BST. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team
May 16, 10:10 BST
May 20, 2023
May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

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