All Systems Operational
Portal Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integration Hub Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Creditsafe | Upcoming maintenance Jan 23, 22:00 - Jan 24, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 23rd January 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 11:01 GMT
Creditsafe | Upcoming maintenance Feb 13, 22:00 - Feb 14, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 13th February 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 11:00 GMT
Data Provider Scheduled Maintenance - Experian Prove-ID

Experian Prove-ID are planning to carry out maintenance work to their systems on Sunday14th 2021 between 05:00 and 10:00GMT. The work is expected to take around 5 hours and during that time their services will be unavailable.

They have advised any searches performed during this period will result in an error, and have therefore encouraged if possible, to not perform any searches during this time.
Posted on Jan 15, 15:11 GMT
Creditsafe | Upcoming maintenance Feb 20, 22:00 - Feb 21, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 20th February 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 10:59 GMT
Creditsafe | Upcoming maintenance Mar 20, 22:00 - Mar 21, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 20th March 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 10:28 GMT
Creditsafe | Upcoming maintenance Apr 17, 22:00 - Apr 18, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 17t April 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 10:26 GMT
Creditsafe | Upcoming maintenance Apr 24, 22:00 - Apr 25, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 24th April 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 10:07 GMT
Creditsafe | Upcoming Maintenance May 15, 22:00 - May 16, 01:00 GMT
Update - Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 15th May 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
May 15, 22:00 BST
Scheduled - Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 15th May 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Nov 19, 10:04 GMT
Creditsafe | Upcoming maintenance May 22, 22:00 - May 23, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 22nd May 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 11:49 GMT
Creditsafe | Upcoming maintenance Jun 12, 22:00 - Jun 13, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 12th June 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 11:58 GMT
Creditsafe | Upcoming maintenance Jun 19, 22:00 - Jun 20, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 19th June 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:01 GMT
Creditsafe | Upcoming maintenance Jul 10, 22:00 - Jul 11, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 17th July 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:21 GMT
Creditsafe | Upcoming maintenance Aug 14, 22:00 - Aug 15, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 14th August 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:24 GMT
Creditsafe | Upcoming maintenance Aug 21, 22:00 - Aug 22, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday21st August 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:23 GMT
Creditsafe | Upcoming maintenance Sep 11, 22:00 - Sep 12, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 11th September 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:26 GMT
Creditsafe | Upcoming maintenance Sep 18, 22:00 - Sep 19, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 18th September 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:29 GMT
Creditsafe | Upcoming maintenance Oct 9, 22:00 - Oct 10, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 9th October 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:28 GMT
Creditsafe | Upcoming maintenance Oct 16, 22:00 - Oct 17, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 16th October 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:32 GMT
Creditsafe | Upcoming maintenance Nov 13, 22:00 - Nov 14, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 13th November 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:31 GMT
Creditsafe | Upcoming maintenance Nov 20, 22:00 - Nov 21, 01:00 GMT
Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 20th November 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Posted on Nov 19, 12:34 GMT
API Response Time
Fetching
Error Rate
Fetching
Past Incidents
Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021
Completed - The scheduled maintenance has been completed.
Jan 17, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 22:00 GMT
Scheduled - Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 16th January 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Nov 19, 11:03 GMT
Resolved - This incident has been resolved.
Jan 17, 00:13 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 20:04 GMT
Identified - Pep and sanctions checks are currently taking longer than usual.
Jan 16, 18:47 GMT
Jan 16, 2021
Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 17:19 GMT
Investigating - We have identified that the portal and some API calls may be loading slower than normal.

We're investigating the cause and will provide an update as soon as possible.
Jan 14, 16:53 GMT
Jan 13, 2021
Resolved - This incident has been resolved, and was confirmed as an issue at Refinitiv, see their statement below:

World-Check One Case Manager and World Check One API Login were disrupted between 08:24 and 08:53 GMT.

This was due to an issue at Refinitiv.
This incident affected customers globally.
Jan 13, 09:35 GMT
Monitoring - Error rates for Refinitiv World-Check One have returned to normal and checks are running successfully.

We will continue to monitor the incident.
Jan 13, 09:03 GMT
Investigating - PassFort is experiencing a high number of errors with the Refinitiv World-Check One data provider. This is impacting a high percentage of checks for a limited number of customers.

Our engineering team is currently working to identify the root cause.
Jan 13, 08:47 GMT
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.