All Systems Operational
Uptime over the past 90 days. View historical uptime.
PassFort Environments Operational
90 days ago
99.84 % uptime
Today
🇪🇺 EU - identity.passfort.com Operational
90 days ago
99.9 % uptime
Today
🇦🇪 UAE - identity.uae.passfort.com Operational
90 days ago
99.78 % uptime
Today
Integration Hub Operational
90 days ago
99.97 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
Charities Commission for England & Wales Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
99.32 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
Experian Prove ID Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
99.95 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
RDC Operational
90 days ago
99.89 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Creditsafe | Upcoming maintenance Nov 13, 22:00 - Nov 14, 01:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 13, 18:19 BST
Scheduled - Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 13th November 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Nov 19, 12:31 GMT
Creditsafe | Upcoming maintenance Nov 20, 22:00 - Nov 21, 01:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 13, 18:19 BST
Scheduled - Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 20th November 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Nov 19, 12:34 GMT
System Metrics Month Week Day
API Response Time
Fetching
Error Rate
Fetching
Past Incidents
Oct 18, 2021

No incidents reported today.

Oct 17, 2021
Creditsafe | Upcoming maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 13, 18:18 BST
Scheduled - Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 16th October 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Nov 19, 12:32 GMT
Oct 16, 2021
Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Data Provider Creditsafe - Webservice Downtime
Resolved - A statement from Creditsafe:

We want to apologise for the technical difficulties you may have experienced today when using the Creditsafe webservice. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Oct 13, 15:43 BST
Monitoring - Creditsafe have stated:

We want to apologise for the technical difficulties you may be experiencing today when using the Creditsafe webservice.

Our dedicated IT team have identified the cause and are working to resolve the issue as quickly as possible, so there’s no need to contact us via telephone or email unless your case is urgent.

Thank you for your patience
Oct 13, 15:23 BST
Update - We are continuing to investigate this issue.
Oct 13, 10:14 BST
Investigating - Creditsafe are having an outage but it shouldn't affect PassFort customers.

Creditsafe has advised:

We want to apologise for the technical difficulties you may be experiencing today when using the Creditsafe webservice. Our dedicated IT team are working to resolve the issue as quickly as possible, so there’s no need to contact us via telephone or email unless your case is urgent. Thank you for your patience
Oct 13, 10:15 BST
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021
Creditsafe | Upcoming maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 13, 18:17 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 13, 18:16 BST
Scheduled - Data Provider Scheduled Maintenance - Creditsafe

Creditsafe are planning to carry out maintenance work to their systems on Saturday 9th October 2021 at 22:00 GMT. The work is expected to take around 3 hours and during that time their services may be unavailable or perform slowly.

Any Creditsafe checks that are run during this maintenance window may error, and will need to be re-run as needed.
Nov 19, 12:28 GMT
Oct 9, 2021
Oct 8, 2021
PassFort service disruption - tasks completing slowly
Resolved - This incident has been resolved.
Oct 8, 09:06 BST
Monitoring - Our engineering team has released a fix that should have resolved this issue. We will continue to monitor the fix and confirm when this is fully resolved.
Oct 6, 15:39 BST
Update - We can confirm that our engineering team has identified what is causing the high system load and they are currently working on a resolution.
Oct 6, 14:14 BST
Identified - Our engineers are continuing to investigate the issue where profiles are taking longer than usual to process. They are working on a fix that should resolve this. We will confirm when this fix is released.
Oct 6, 11:01 BST
Monitoring - We have implemented a fix and tasks are being completed correctly again. We are continuing to monitor the situation. Tasks may still be delayed but will be processed over the following day.
Oct 6, 02:53 BST
Update - Engineers are continuing to investigate this issue. We will post a further update in 30 minutes.
Oct 6, 02:22 BST
Investigating - We are currently experiencing a disruption to our service which may be causing tasks to complete slower than normal.

All users may be affected.

Our engineering team is working to identify the root cause and implement a solution. We will post an update in 30 minutes.
Oct 6, 01:51 BST
Oct 7, 2021

No incidents reported.

Oct 6, 2021
Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.

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