All Systems Operational
Uptime over the past 90 days. View historical uptime.
PassFort Environments Operational
90 days ago
99.97 % uptime
Today
🇪🇺 EU - identity.passfort.com Operational
90 days ago
100.0 % uptime
Today
🇦🇪 UAE - identity.uae.passfort.com Operational
90 days ago
99.95 % uptime
Today
Integration Hub Operational
90 days ago
100.0 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
Charities Commission for England & Wales Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
Experian Prove ID Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
100.0 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
RDC Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Error Rate
Fetching
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022
RDC - EU GRID Interruption to services
Resolved - RDC has identified and resolved the issues causing failed logins to their services. Service access is resuming.
Nov 28, 12:47 GMT
Investigating - RDC currently investigating a period of increased errors and failed logins to their GRID EU Region.
Nov 28, 12:30 GMT
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Planned maintenance to Creditsafe's services
Completed - The scheduled maintenance has been completed.
Nov 21, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 05:00 GMT
Scheduled - We have received the below maintenance message from CreditSafe team -

Dear Customer,

We’ve been notified by a 3rd party that they need to carry out planned maintenance activity. Consequently our Compliance Search product may be slow or unavailable between 05:00 GMT and 07:00 GMT on Monday 21st November.

We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team
Nov 14, 07:24 GMT
Nov 20, 2022
CreditSafe Planned maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 01:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 GMT
Scheduled - We have received the below message from Creditsafe team -

Dear Customer,

We’re planning to carry out maintenance work to our systems on 19th November 2022 at 22:00 GMT. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team
Nov 15, 10:05 GMT
Nov 19, 2022
Data provider Refinitiv World Check One - Elevated errors
Resolved - This incident has been resolved.
Nov 19, 11:49 GMT
Investigating - PassFort is experiencing a higher number of errors with the Refinitiv World Check One data provider.

Our engineering team is currently working to identify the root cause.
Nov 19, 08:29 GMT
Nov 18, 2022

No incidents reported.

Nov 17, 2022
RDC Incident - Portfolio Monitoring Delay in EU Region
Resolved - This incident has been resolved.
Nov 17, 08:07 GMT
Monitoring - We have received the below message from the RDC team -

Today's Portfolio Monitoring will take an extended amount of time due to a need to reindex portfolio data following a new software release. We expect the Portfolio batches to be completed by the end of the day, approximately between 23:00 and 00:00 GMT.

We apologize for this inconvenience and will be working to prevent future occurrences.
Nov 16, 16:21 GMT
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