All Systems Operational
PassFort Environments Operational
90 days ago
99.98 % uptime
Today
🇪🇺 EU - identity.passfort.com Operational
90 days ago
100.0 % uptime
Today
🇦🇪 UAE - identity.uae.passfort.com Operational
90 days ago
99.94 % uptime
Today
🇦🇺 Australia - identity.aus.passfort.com ? Operational
90 days ago
100.0 % uptime
Today
Integration Hub Operational
90 days ago
99.99 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Orbis Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
Charities Commission for England & Wales Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
Experian Prove ID Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
100.0 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
99.95 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Moody’s Grid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
Error Rate
Fetching
Past Incidents
Jan 29, 2023

No incidents reported today.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - This incident has been resolved.
Jan 27, 10:30 GMT
Update - We are continuing to monitor for any further issues.
Jan 25, 11:57 GMT
Update - We are continuing to monitor for any further issues.
Jan 25, 11:54 GMT
Monitoring - We experienced a disruption to some of our services this morning.

UAE users may be affected.

Microsoft notified us about a networking issue with their services. They are working to confirm that this issue has been resolved.

Jan 25, 11:53 GMT
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - Creditsafe's issue has been resolved -

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when using the Creditsafe website and webservices. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards
The Creditsafe Team

Jan 25, 08:59 GMT
Investigating - We have received the below Creditsafe message regarding website and web services downtime -

Dear Customer,

We are sorry to inform you that the Creditsafe website and webservices are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team

Jan 25, 08:26 GMT
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023
Completed - The scheduled maintenance has been completed.
Jan 22, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 GMT
Scheduled - We have received the below message from the Creditsafe Team -

Dear Customer,

We’re planning to carry out maintenance work to our systems on 21st January 2023 at 22:00 GMT. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team

Jan 17, 10:20 GMT
Jan 21, 2023
Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023
Resolved - Creditsafe's message -

Dear Customer,

We want to apologise for the technical difficulties you may have experienced today when using the Creditsafe website and webservices. We’re pleased to confirm that these issues have now been resolved.

We know that our customers work under tight deadlines and interruptions like this can be disruptive.

At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.

On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.

Kind Regards
The Creditsafe Team

Jan 17, 13:31 GMT
Investigating - Creditsafe has given us the following message:

Dear Customer,

We are sorry to inform you that our Creditsafe websites and webservices are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team

Jan 17, 12:56 GMT
Jan 16, 2023

No incidents reported.

Jan 15, 2023
Completed - The scheduled maintenance has been completed.
Jan 15, 03:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 GMT
Scheduled - We have received this message from the CreditSafe team:

We’re planning to carry out maintenance work to our systems on 14th January 2023 at 22:00 GMT. The work is expected to take around 5 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team

Jan 10, 10:30 GMT